Privacy Policy

H2O Gutters ("we," "us," "our") respects your privacy. This policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

When you request a free estimate, contact us, or interact with our advertising, we may collect:

Name, phone number, email address, and property address
Details about your gutter project (roofline size, urgency, photos you provide)
Information from Facebook Lead Ads forms, if you submit an inquiry through Facebook or Instagram

How We Use Your Information

We use the information you provide to:

Contact you about your gutter estimate or service request, by phone, text, or email
Schedule and perform installation, repair, or inspection services
Improve our services and website experience
Send occasional follow-up communications about promotions or services (you can opt out anytime)

Consent to Contact

By submitting your information through our website, Facebook, or Instagram forms, you consent to receive calls and text messages from H2O Gutters, including for marketing purposes, at the phone number provided — even if that number is on a Do Not Call list. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to opt out of texts at any time, or contact us directly to be removed from our contact list.

How We Share Your Information

We do not sell your personal information. We may share information with:

Service providers who help us operate our business (e.g., our website platform, scheduling and CRM tools)
Advertising platforms (Meta/Facebook, Google) for ad performance tracking and measurement — see the Cookies & Tracking section below
As required by law

Cookies & Tracking

Our website uses cookies and similar tracking technologies, including Google Analytics and the Meta (Facebook) Pixel, to understand site traffic and measure the effectiveness of our advertising. These tools may collect information about your browsing activity on our site. You can control cookie preferences through your browser settings.

Your Rights

You may request to:

Access the personal information we hold about you
Correct or update your information
Request deletion of your information
Opt out of marketing communications at any time

To make a request, contact us using the information below.

Data Retention

We retain your information for as long as needed to provide services, respond to inquiries, and comply with legal obligations.

Children's Privacy

Our services are not directed to individuals under 18, and we do not knowingly collect information from children.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision.

Contact Us

H2O Gutters
Phone: 863-616-3939
Email: contact@h2ogutters.com